Terms of service

Terms of Service

Last Updated: September 11, 2026

OVERVIEW

This website is operated by Pure Hearted LLC (“Pure Hearted,” “we,” “us,” or “our”). Pure Hearted offers this website, including all information, tools, products, and services available through this site, to you conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or made available through our website.

These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms. If you do not agree to these Terms, you may not access the website or use our Services.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have given consent for any minor dependents under your supervision to use this website.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your use of the Service.

You must not transmit viruses, malware, worms, or other destructive code.

A breach or violation of these Terms may result in termination of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You understand that content you submit, excluding payment information, may be transferred across various networks and modified to conform to technical requirements. Payment information is encrypted during transmission as required by our payment providers.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings used in these Terms are for convenience and do not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure information on our website is accurate and current. However, information may occasionally contain errors, omissions, or outdated information.

Material provided on this website is for general informational purposes and should not be relied upon as the sole basis for making decisions where more complete or current information is necessary.

We reserve the right to modify website content at any time.

SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any Service, product, feature, or content at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service, except where otherwise required by applicable law.

SECTION 5 — PRODUCTS AND SERVICES

Certain products may be available exclusively online and may be offered in limited quantities.

Returns and exchanges are governed by our Return & Exchange Policy, available on our website.

We make reasonable efforts to display product colors, images, measurements, and descriptions accurately. However, we cannot guarantee that colors displayed on your device will exactly match the physical product.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction where permitted by law. We may also limit quantities available for purchase.

Product descriptions, availability, and pricing may be changed at any time without notice.

We reserve the right to discontinue any product at any time.

SECTION 6 — BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders where permitted by law.

Restrictions may apply to orders placed through the same customer account, payment method, billing address, or shipping address.

If we modify or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided with the order.

We reserve the right to limit or prohibit orders that we reasonably believe are being placed for unauthorized resale or fraudulent purposes.

You agree to provide current, complete, and accurate purchase and account information and to promptly update information necessary to complete transactions or contact you regarding an order.

Please review our Return & Exchange Policy for information regarding refunds and exchanges.

SECTION 7 — OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to third-party tools, platforms, integrations, or services that we do not control.

These tools may be provided “as is” and “as available.” Your use of third-party tools is subject to the applicable third party’s terms and policies.

We may introduce new Services, features, tools, or resources in the future. Such features will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, accuracy, policies, products, services, or practices of third-party websites.

You should review the applicable third party’s policies before entering into transactions with them. Questions or concerns regarding third-party products or services should be directed to the applicable third party.

SECTION 9 — USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you submit comments, reviews, suggestions, ideas, photographs, feedback, or other materials to us, you agree that we may use such materials as permitted by applicable law and any terms presented when the material is submitted.

We may monitor, edit, or remove content that we reasonably determine is unlawful, offensive, threatening, defamatory, obscene, infringing, or otherwise objectionable.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or other proprietary rights.

You are responsible for the accuracy and legality of content you submit.

SECTION 10 — PERSONAL INFORMATION

Your submission and our processing of personal information through the store are governed by our Privacy Policy, available on our website.

SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS

Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, inventory, or availability.

We reserve the right to correct errors, update information, or cancel orders where information was inaccurate, including after an order has been submitted, subject to applicable law.

SECTION 12 — PROHIBITED USES

You may not use the website or its content:

(a) for unlawful purposes;
(b) to solicit unlawful activity;
(c) to violate applicable laws or regulations;
(d) to infringe intellectual property rights;
(e) to harass, abuse, threaten, defame, or unlawfully discriminate against others;
(f) to submit false or misleading information;
(g) to upload or transmit malicious code;
(h) to unlawfully collect or track personal information;
(i) to spam, phish, scrape, crawl, or otherwise misuse the Service;
(j) for obscene or unlawful purposes; or
(k) to interfere with or circumvent security features of the Service.

We reserve the right to terminate or restrict access to the Service for violations of these Terms.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, we do not guarantee that use of our Service will always be uninterrupted, timely, secure, or error-free.

The Service and products provided through the Service are provided “as is” and “as available,” except where otherwise expressly stated or required by law.

To the fullest extent permitted by applicable law, Pure Hearted LLC and its owners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service.

Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.

SECTION 14 — INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Pure Hearted LLC and its affiliates, owners, officers, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from claims or demands arising from your breach of these Terms, violation of applicable law, or infringement of the rights of a third party.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or us.

You may terminate your agreement with these Terms by ceasing use of our Services.

If we reasonably believe you have violated these Terms, we may terminate or restrict your access to the Services. Obligations and liabilities incurred before termination will survive termination where applicable.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with policies and operating rules posted on our website, constitute the agreement governing your use of our Service and supersede prior agreements concerning such use.

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the State of Alabama, United States, without limiting any rights or protections available to consumers under applicable law.

SECTION 19 — CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting the revised Terms on our website.

It is your responsibility to review this page periodically. Your continued use of the website following publication of changes constitutes acceptance of those changes to the extent permitted by law.

SECTION 20 — CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Pure Hearted LLC
Email: support@pureheartedus.com

Updated: September 11, 2026